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Legal

Privacy policy

Last updated: 20 August 2026

Site operated by: Casual Chaos AI, a sole trader business registered in the United Kingdom

Seller of record: Onelink, Stripe's merchant of record service, which handles checkout and is a separate data controller for your transaction.

Contact: support@casualchaosai.com

Registered business address available on request via the contact email above.

What we collect

At checkout: your email address and your payment. Checkout is operated by Onelink, Stripe's merchant of record service, which is the seller of record for your purchase. Your payment details, card number, billing address and any tax information, are collected and held by Onelink and Stripe as their own data controllers, under Onelink's privacy policy and Stripe's privacy policy. We never see or store your card number. We receive your email address and the fact that a purchase was completed, so that we can deliver the Product.

When you email us: your email address and whatever you write.

What we use it for

Your email is used to deliver access to the Product, restore access if you lose it, and answer your messages. That is all. We do not send marketing emails unless you separately opt in, and we do not sell or share your data with anyone except the service providers below.

Legal basis: we process this data to perform our contract with you (delivering what you bought) and to meet our legal obligations (UK tax record-keeping).

Who processes data on our behalf

Cloudflare: hosting of this Site and routing of email sent to our support address.

The following handle your purchase as independent data controllers, not on our behalf, and decide for themselves how they use the data you give them at checkout:

Onelink: seller of record, checkout, tax, refunds, and transaction support (their privacy policy);

Stripe: payment processing behind Onelink (their privacy policy).

These providers may process data outside the UK. Where they do, transfers are protected by recognised legal safeguards such as adequacy decisions and standard contractual clauses.

Cookies and tracking

This Site sets no analytics or advertising cookies. Onelink and Stripe may set strictly necessary cookies during checkout to process your payment securely and to recognise a returning Link account.

How long we keep data

Purchase records are kept for 6 years, as required for UK tax purposes. Support emails are kept for up to 2 years.

Your rights

You can ask at any time what data we hold about you, ask us to correct it, or ask us to delete it (except records we must keep by law). Email support@casualchaosai.com and we will respond within 30 days. You also have the right to complain to a data protection authority. In the UK, the Information Commissioner's Office (ico.org.uk).